Question 1

What do I actually get from the free review?

Accepted Answer

An email from me. I look at your website, how clearly it describes what you do to an AI assistant, and what happens between an enquiry arriving and someone responding to it. Then I tell you which of the three leaks (visibility, response speed, or manual follow-up) looks like it is costing you the most, and why. It is a written opinion from someone who builds these systems, not a generated report.

Question 2

Is this an automated scan? Do I get a score?

Accepted Answer

No. There is no scanner, no score and no instant report. I review each one by hand, which is why it takes up to two working days rather than thirty seconds. That is a deliberate choice: an automated visibility score would tell you a number, not what to do about it.

Question 3

What does "get found in AI search" mean in practice?

Accepted Answer

Buyers increasingly ask an AI assistant for a recommendation before they ever look at a search results page. For an assistant to name you, it has to be able to read your site and state plainly what you do, where you operate, who you serve and on what terms. Most service business sites are written for humans who already know the company, which makes them close to invisible in that conversation.

Question 4

Do I have to buy the £490 audit?

Accepted Answer

No. The free review stands on its own and often ends there. I only offer the paid audit when the free review has turned up enough substance to justify a proper piece of work, and if you go ahead with implementation within 30 days it is credited against that. If there is nothing worth auditing, I will tell you.

Question 5

Is this just voice AI?

Accepted Answer

No. Voice is one capability out of four, and it only matters if your biggest leak is calls nobody answers. Plenty of businesses answer the phone perfectly well and are losing money to invisibility in AI search or to follow-up that stops when the team gets busy. The audit decides which one applies to you.

Question 6

What happens to my details?

Accepted Answer

Your website, name, email and phone go to a private record and to an email alert so I can carry out the review and reply. They are not added to a mailing list, not sold, not shared, and never sent to analytics. The site records that a form was submitted, never what was in it.

Question 7

Who is behind this?

Accepted Answer

Eduard Druzhbin. MBA, Bentley University, and 25+ years as a commercial operator before building AI systems across sales, operations, data and bid workflows. The portfolio page lists what has actually been built, labelled honestly as production systems or demonstrations.

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